Leadership is the cornerstone of every successful private club. Behind every smooth dining service, every well-run tournament, and every member who feels truly at home is a leadership team that knows how to connect, inspire, and deliver excellence. But in today’s club industry, the demands on managers are more complex than ever. Tight labor markets, multi-generational teams, shifting member expectations, and seasonal staffing challenges all call for stronger, more adaptable leadership skills. 

That’s where the Club Management Certificate Program (CMCP) comes in—a convenient, affordable, and accessible way to invest in the future of your club’s leadership team. 

Why Leadership Development Matters Now More Than Ever 

Leadership development is often talked about as something that's “nice to have,” but in the private club world, it’s a necessity. A strong leadership bench ensures your club not only has stability during transitions, but consistency in operations, and the ability to anticipate challenges before they become problems. Investing in leadership training not only will improve day-to-day management but will also strengthen employee retention, engagement, and member satisfaction. 

For managers, professional growth opportunities are key to staying engaged and motivated. When clubs provide training and mentorship, they’re not just developing individuals—they’re cultivating a culture of excellence that will permeate the entire organization. And with today's members expecting a higher standard of service and experience, clubs can’t afford to neglect leadership training. 

What Makes the CMCP Different 

The CMCP was developed by RCS Hospitality Group in partnership with the Florida Chapter of  CMAA and has since grown into a nationwide opportunity for club professionals. The program has been reviewed by the CMAA Professional Development Committee and qualifies for 10 CMAA “Other Education” credits under CMAA’s external education policy. While CMAA does not formally evaluate or endorse the content of external programs, this recognition signals that the CMCP is a valuable addition to a manager’s professional development portfolio. 

What sets the CMCP apart is its online, flexible format. Managers can complete the curriculum at their own pace and their own schedule, making it accessible for busy professionals balancing the demands of modern club life. With affordability built in, the CMCP also ensures that leadership training is no longer out of reach for clubs of any size. 

Who Can Benefit from the CMCP 

The  CMCP is designed to meet managers wherever they are in their career journey. It’s perfect for:  

• Onboarding new managers: By introducing new hires to the fundamentals of club operations and leadership, you can help them get up to speed quickly. 
• Developing emerging leaders: Rising stars need exposure to leadership development training to build the confidence they need to take on more responsibility. 
• Strengthening seasoned managers: By refreshing leadership skills and expanding strategic thinking strategies, experienced managers can stay ahead of evolving industry trends. 

Whether your goal is to build a stronger management team or prepare your club for future leadership needs, the CMCP delivers practical, relevant training that has an immediate impact. 

What Participants Will Gain 

Graduates of the CMCP walk away with: 

• Practical tools they can apply right away to improve daily operations 
• Deeper understanding of how club departments connect and collaborate 
• Enhanced leadership and communication skills to inspire teams and engage members 
• Insights into emerging trends alongside proven best practices 
• Mentorship and networking opportunities with peers and industry experts 
• Eligibility for 10 CMAA “Other Education” credits 

The CMCP includes a comprehensive curriculum that's focused on blending operational knowledge with the leadership skills every manager needs to thrive. 

Proven Results and Growing Interest 

Nearly 100 managers have already enrolled in the CMCP, and momentum continues to build as more clubs recognize the importance of investing in leadership development. For many participants, the program has been a game-changer—providing clarity, confidence, and new strategies they can implement right away. 

Invest in Your Club’s Future Today 

The success of your club depends on the strength of your leadership team. By enrolling your managers in the Club Management Certificate Program, you’re not just checking a box for professional development—you’re making a strategic investment in the future of your club. 

Affordable Club Management Training. Anytime. Anywhere.

Designed with the realities of club life in mind, the CMCP is the smart choice for any club looking to build stronger, more resilient leadership. 

Join the next generation of club leaders. 

Enroll Now

About the Author:

With over two decades of comprehensive experience across multiple facets of the hospitality industry, MacKenzie Triana, CCM brings a proven track record of leadership and innovation. Her expertise spans food and beverage operations, general club management, financial analysis, and optimizing systems and processes through technology. As a Certified Club Manager (CCM), MacKenzie’s skill set includes procurement, event management, capital project oversight, and strategic planning. She is dedicated to service excellence and continuous improvement.