RCS Leadership Lounge

Employee First Impressions are Everything

Apr 16, 2021

First Impressions are Everything. 

When we think of first impressions, our brains naturally default to how we greet our members and customers-- but what about your organization's new employees?...

Take your RCSU Training Experience to the Next Level!

Jan 29, 2021

RCSU Live launching February 2nd!


What Time is it Really?

Jan 15, 2021

Time is a funny thing—for the past 10 months as we have been navigating our world it has seemed that time has concurrently sped up and slowed down with no rhyme or reason. Because we are all...

Have You Set Your New Hire Resolutions for 2021?

Jan 01, 2021

Many moons ago, last year we discussed what the 2020 employment landscape was going to look like we had no idea how true some of our premonitions would become and how others would be flipped...

Sundown 2020, We’ll Cheer To That

Dec 25, 2020

Oh 2020, how can we miss you if you don’t go away? Far worse for some than others, the events of this year have touched us all, privately and collectively. From lockdowns to not a spare square of...

2021 is Not Cancelled.

Dec 18, 2020

2020 has been a year of stopsWe are so grateful to our loyal customers and associates for their support through these bizarre days. We’re taking a mulligan on our ‘20-years in business’...

Delighted, Humbled, Thrilled

Dec 11, 2020

The RCS Hospitality Group is delighted to announce that for the fifth year in a row we have been named BoardRoom Magazine 'Excellence in Achievement' Award winners! This year we have been...

Bringing Cheer without Fear

Nov 13, 2020

The holidays are essentially here, and clubs are finding themselves presented with another opportunity to evaluate long held traditions—which ones do we stop? Which ones do we start? Which ones do...

Deceptively Simple, Endlessly Complicated

Oct 16, 2020

Offering Up Tough Love in 2020

Oct 09, 2020

Generally speaking, no one looks forward to delivering hard to hear news, or tough feedback. In the era of Zoom meetings on top of Zoom meetings, the phrase “come into my office” has gone the way...