RCS Leadership Lounge

Deceptively Simple, Endlessly Complicated

Oct 16, 2020

Offering Up Tough Love in 2020

Oct 09, 2020

Generally speaking, no one looks forward to delivering hard to hear news, or tough feedback. In the era of Zoom meetings on top of Zoom meetings, the phrase “come into my office” has gone the way...

Bringing the Feels…

Sep 28, 2020

Recently, we discussed the concept of how a crisis can be turned on its head and serve as an opportunity to transform the way we do business. There is a lot of evaluation of what to start doing,...

Never Waste a Good Crisis

Sep 11, 2020

Crisis (n): a time of intense difficulty, trouble, or danger.

By definition, a crisis is considered a negative thing that forces organizations to batten down the hatches and weather the storm. But...

What Matters Most

Sep 04, 2020

This article originally appeared in the July/August edition of BoardRoom Magazine.

Working with a strategic plan is always a good idea, but there is no better than 2020. Global events can take our...

The More Things Change, Onboarding Stays the Same—Or Does It?

Jul 31, 2020

You may call it onboarding, induction, orientation, or enculturation. Whatever the label; the process used to welcome and train your new employees, it’s critical to their success and yours....

The Secret of Effective Communicators—It’s Not About You

Jul 24, 2020

As humans, we spend our lives communicating with those around us. As leaders we are expected to lead our staff and members by using thoughtful communication to convey messaging that is easy to...

A Mid-Summer to Remember

Jul 03, 2020

“How is your summer going?” An answer to this question used to bring about discussions of long days languishing by the pool, carting the kids to various summer camps, and vacation getaways to make...

Bringing Sunshine to a Cloudy Day

May 29, 2020
"We cannot control the winds, but we can adjust our sails”

As May rolls into June, I think we all can agree this is not the start to summer that we envisioned. Though the tide is beginning to...

But What About Your Kitchen Team?

May 22, 2020

At RCS, our team has been working hard to educate ourselves on the effects the global pandemic has had, and will continue to have, on our industry. It comes as no surprise that the Way Forward for...