RCS Leadership Lounge

What To Do When It’s All Too Much: Combatting Information Overload

Jun 18, 2021

A few months ago, the New York Times published an article naming the emotion of languishing “the neglected middle child of mental health” and we all nodded our head in agreement that yes, that was...

It's Not All About the Members

Jun 04, 2021

You read that right. It's not always all about the members. It's true that your members, the experiences they have at the club, and their loyalty to your club is what keeps the lights on, but...

The Cherry on Top

May 28, 2021

This weekend kicks off the unofficial start of summer, and all signs are pointing to this summer being a vast improvement over last summer. We’ve been spending a lot of time recently focusing on...

Pay Now or Pay Later – But You WILL Pay for Training

May 19, 2021

Lessons from the Gig Economy

Apr 30, 2021

** Like all employers we are exploring ideas and out of the box thinking to solve the labor crisis we are all facing in our industry. Please make your labor and scheduling decisions in accordance...

Short Staffed? Join the Club.

Apr 23, 2021

The hospitality labor shortage is here to stay, and unfortunately will cause more disruption to the industry than COVID did.

Employee First Impressions are Everything

Apr 16, 2021

First Impressions are Everything. 

When we think of first impressions, our brains naturally default to how we greet our members and customers-- but what about your organization's new employees?...

Take your RCSU Training Experience to the Next Level!

Jan 29, 2021

RCSU Live launching February 2nd!


What Time is it Really?

Jan 15, 2021

Time is a funny thing—for the past 10 months as we have been navigating our world it has seemed that time has concurrently sped up and slowed down with no rhyme or reason. Because we are all...

Have You Set Your New Hire Resolutions for 2021?

Jan 01, 2021

Many moons ago, last year we discussed what the 2020 employment landscape was going to look like we had no idea how true some of our premonitions would become and how others would be flipped...