2021 sure has brought some unexpected twists and turns. One thing we learned this year is that we are all ready for a new year bringing new energy to us all. RCS is the place to re-energize your...
How did this happen? It seems like the holiday season sneaks up on us quicker and quicker every year!
In the book, My Antonia, a story is told about a Russian wedding party in sleighs who are attacked by a huge pack of wolves. The wedding party throws the bride to the wolves in order to save...
‘The DNA of work has changed’: Many Americans want to keep working from home after the COVID-19 crisis passes.
You read that right. It's not always all about the members.
This weekend kicks off the unofficial start of summer, and all signs are pointing to this summer being a vast improvement over last summer. We’ve been spending a lot of time recently focusing on...
Training staff and managers is an investment, not an expense. Yet, time and again when the ‘going gets rough’ as it has in 2020, the first thing to be cut from the budget is often training.
Like all employers we are exploring ideas and out of the box thinking to solve the labor crisis we are all facing in our industry.
When we think of first impressions, our brains naturally default to how we greet our members and customers. But what about your new employees? How are your welcoming your new hires?
