When we think of first impressions, our brains naturally default to how we greet our members and cus...
Time is a funny thing.
2020 has been a year of stops.
Arnold Palmer once said, “Golf is deceptively simple, endlessly complicated.” I would like to borrow...
Recently, we discussed the concept of how a crisis can be turned on its head and serve as an opportu...
By definition, a crisis is considered a negative thing that forces organizations to batten down the ...
Working with a strategic plan is always a good idea, but there is no better than 2020.
You may call it onboarding, induction, orientation, or enculturation.
As humans, we spend our lives communicating with those around us.
