RCS Leadership Lounge

Handling Stress At Work

Jul 16, 2021

Everyone, no matter what, has dealt with some sort of stress. Whether it be studying for a big test, meeting an upcoming deadline, or a job interview the next morning, we have all had that nagging...

Life and Leadership Lessons

Jul 09, 2021

Baseball is a game of failures.

The DNA of Work Is Changing

Jun 25, 2021

‘The DNA of work has changed’: Many Americans want to keep working from home after the COVID-19 crisis passes.

Combatting Info Overload

Jun 18, 2021

A few months ago,  the New York Times published an article naming the emotion of languishing “the neglected middle child of mental health."

It's Not All About the Members

Jun 04, 2021

You read that right. It's not always all about the members.

The Cherry on Top

May 28, 2021

This weekend kicks off the unofficial start of summer, and all signs are pointing to this summer being a vast improvement over last summer. We’ve been spending a lot of time recently focusing on...

Pay Now or Pay Later!

May 19, 2021

Training staff and managers is an investment, not an expense. Yet, time and again when the ‘going gets rough’ as it has in 2020, the first thing to be cut from the budget is often training.

Lessons from the Gig Economy

Apr 30, 2021

Like all employers we are exploring ideas and out of the box thinking to solve the labor crisis we are all facing in our industry.

Short Staffed? Join the Club.

Apr 23, 2021

The hospitality labor shortage is here to stay, and unfortunately will cause more disruption to the industry than COVID did.

First Impressions are Everything

Apr 16, 2021

When we think of first impressions, our brains naturally default to how we greet our members and customers. But what about your new employees? How are your welcoming your new hires?