As we continue to look for ways to be helpful to our valued RCSU Subscribers, the RCS Team is thrilled to announce that starting February 2nd at 2PM EST we are launching RCSU Live! RCSU Live! is a...
Time is a funny thing—for the past 10 months as we have been navigating our world it has seemed that time has concurrently sped up and slowed down with no rhyme or reason. Because we are all spending...
Many moons ago, last year we discussed what the 2020 employment landscape was going to look like we had no idea how true some of our premonitions would become and how others would be flipped entirely...
Oh 2020, how can we miss you if you don’t go away? Far worse for some than others, the events of this year have touched us all. From lockdowns to not a spare square of Quilted Northern to be found.
2020 has been a year of stops. We are so grateful to our loyal customers and associates for their support through these bizarre days. We’re taking a mulligan on our ‘20-years in business’ celebration...
The RCS Hospitality Group is delighted to announce that for the fifth year in a row we have been named BoardRoom Magazine 'Excellence in Achievement' Award winners! This year we have been recognized...
The holidays are essentially here, and clubs are finding themselves presented with another opportunity to evaluate long held traditions—which ones do we stop? Which ones do we start? Which ones do we...
Arnold Palmer once said, “Golf is deceptively simple, endlessly complicated.” I would like to borrow the sentiment for service. Creating WOW service is deceptively simple, yet endlessly complicated....
Generally speaking, no one looks forward to delivering hard to hear news, or tough feedback. In the era of Zoom meetings on top of Zoom meetings, the phrase “come into my office” has gone the way of...
Recently, we discussed the concept of how a crisis can be turned on its head and serve as an opportunity to transform the way we do business. There is a lot of evaluation of what to start doing, what...
